TOEIC FULL READING TEST

Lakeview Railway Onboard Bicycle Policy 

Would you like to use your bicycle to explore the Lakeview Corridor Scenic Area? Our trains have the -31-: you need to safely transport your bike. When booking your ticket, just remember that reservations -32- for both you and your bicycle. Reserve your bicycle spot -33-.There are a limited number of storage racks on each train. You are responsible for stowing your bike securely. -34-. Lakeview Railway does not take responsibility for bicycles lost or damaged aboard our trains.

Lakeview Railway Onboard Bicycle Policy 

Would you like to use your bicycle to explore the Lakeview Corridor Scenic Area? Our trains have the -31-: you need to safely transport your bike. When booking your ticket, just remember that reservations -32- for both you and your bicycle. Reserve your bicycle spot -33-.There are a limited number of storage racks on each train. You are responsible for stowing your bike securely. -34-. Lakeview Railway does not take responsibility for bicycles lost or damaged aboard our trains.

Lakeview Railway Onboard Bicycle Policy 

Would you like to use your bicycle to explore the Lakeview Corridor Scenic Area? Our trains have the -31-: you need to safely transport your bike. When booking your ticket, just remember that reservations -32- for both you and your bicycle. Reserve your bicycle spot -33-.There are a limited number of storage racks on each train. You are responsible for stowing your bike securely. -34-. Lakeview Railway does not take responsibility for bicycles lost or damaged aboard our trains.

Lakeview Railway Onboard Bicycle Policy 

Would you like to use your bicycle to explore the Lakeview Corridor Scenic Area? Our trains have the -31-: you need to safely transport your bike. When booking your ticket, just remember that reservations -32- for both you and your bicycle. Reserve your bicycle spot -33-.There are a limited number of storage racks on each train. You are responsible for stowing your bike securely. -34-. Lakeview Railway does not take responsibility for bicycles lost or damaged aboard our trains.

Corelli's Bakery 

15 Middlemass Street 

Youngstown, Ohio 44515 

Dear Valued Customer: 

For the last three years we have charged the same wholesale prices for our baked goods, including cakes, pies, cookies, and brownies. We regret that sharply rising prices for our raw Ingredients, such as sugar and fruit, have forced us to raise our prices by 5 percent -35- August 1. We have made every attempt to avoid this price increase. -36- , we refuse to compromise on the quality of our products. Using the best ingredients available will allow us to provide the delicious desserts your restaurant guests have come to expect  -37-. We appreciate your -38- and look forward to continuing to serve you. 

Sincerely, 

Tony Corelli, Owner

Corelli's Bakery 

15 Middlemass Street 

Youngstown, Ohio 44515 

Dear Valued Customer: 

For the last three years we have charged the same wholesale prices for our baked goods, including cakes, pies, cookies, and brownies. We regret that sharply rising prices for our raw Ingredients, such as sugar and fruit, have forced us to raise our prices by 5 percent -35- August 1. We have made every attempt to avoid this price increase. -36- , we refuse to compromise on the quality of our products. Using the best ingredients available will allow us to provide the delicious desserts your restaurant guests have come to expect  -37-. We appreciate your -38- and look forward to continuing to serve you. 

Sincerely, 

Tony Corelli, Owner

Corelli's Bakery 

15 Middlemass Street 

Youngstown, Ohio 44515 

Dear Valued Customer: 

For the last three years we have charged the same wholesale prices for our baked goods, including cakes, pies, cookies, and brownies. We regret that sharply rising prices for our raw Ingredients, such as sugar and fruit, have forced us to raise our prices by 5 percent -35- August 1. We have made every attempt to avoid this price increase. -36- , we refuse to compromise on the quality of our products. Using the best ingredients available will allow us to provide the delicious desserts your restaurant guests have come to expect  -37-. We appreciate your -38- and look forward to continuing to serve you. 

Sincerely, 

Tony Corelli, Owner

Corelli's Bakery 

15 Middlemass Street 

Youngstown, Ohio 44515 

Dear Valued Customer: 

For the last three years we have charged the same wholesale prices for our baked goods, including cakes, pies, cookies, and brownies. We regret that sharply rising prices for our raw Ingredients, such as sugar and fruit, have forced us to raise our prices by 5 percent -35- August 1. We have made every attempt to avoid this price increase. -36- , we refuse to compromise on the quality of our products. Using the best ingredients available will allow us to provide the delicious desserts your restaurant guests have come to expect  -37-. We appreciate your -38- and look forward to continuing to serve you. 

Sincerely, 

Tony Corelli, Owner

To: Noora Abadi 

From: Alexis Palmer 

Subject: Informational interview 

Date: 4 February 

Dear Ms. Abadi: 

Thank you for taking the time to meet with me yesterday about careers in the aerospace industry. Your -39- were helpful and have inspired me to seek additional work experience in the field before I apply to graduate school. 

I will consult the Web sites you recommended for job opportunities. As you also suggested, I will -40- a membership in the Eastern Aeronautics Professional Association. -41-. I appreciate the information you shared about the organization's conference at the end of the month. 

Thank you again for your -42- assistance. 

Sincerely, 

Alexis Palmer 

To: Noora Abadi 

From: Alexis Palmer 

Subject: Informational interview 

Date: 4 February 

Dear Ms. Abadi: 

Thank you for taking the time to meet with me yesterday about careers in the aerospace industry. Your -39- were helpful and have inspired me to seek additional work experience in the field before I apply to graduate school. 

I will consult the Web sites you recommended for job opportunities. As you also suggested, I will -40- a membership in the Eastern Aeronautics Professional Association. -41-. I appreciate the information you shared about the organization's conference at the end of the month. 

Thank you again for your -42- assistance. 

Sincerely, 

Alexis Palmer 

To: Noora Abadi 

From: Alexis Palmer 

Subject: Informational interview 

Date: 4 February 

Dear Ms. Abadi: 

Thank you for taking the time to meet with me yesterday about careers in the aerospace industry. Your -39- were helpful and have inspired me to seek additional work experience in the field before I apply to graduate school. 

I will consult the Web sites you recommended for job opportunities. As you also suggested, I will -40- a membership in the Eastern Aeronautics Professional Association. -41-. I appreciate the information you shared about the organization's conference at the end of the month. 

Thank you again for your -42- assistance. 

Sincerely, 

Alexis Palmer 

To: Noora Abadi 

From: Alexis Palmer 

Subject: Informational interview 

Date: 4 February 

Dear Ms. Abadi: 

Thank you for taking the time to meet with me yesterday about careers in the aerospace industry. Your -39- were helpful and have inspired me to seek additional work experience in the field before I apply to graduate school. 

I will consult the Web sites you recommended for job opportunities. As you also suggested, I will -40- a membership in the Eastern Aeronautics Professional Association. -41-. I appreciate the information you shared about the organization's conference at the end of the month. 

Thank you again for your -42- assistance. 

Sincerely, 

Alexis Palmer 

15 October 

GPO Box 985 

CANBERRAACT 6512

Dear Ms. Wilson, 

On behalf of the Australia Wildlife Park Association, thank you for your donation of 40 AUD to our national park. -43-. Individual contributions have helped it stay open to visitors for more than 50 years. Our goal is to keep the park system running effectively for future -44- to enjoy. 

Enclosed please find a copy of our brochure, which lists various programmes -45- to benefit both park visitors and our wildlife habitats. Please consider -46- one of these programmes in the future. The money would be used wisely and would be deeply appreciated. 

Sincerely, 

Akosua Masika, Membership Chair 

15 October 

GPO Box 985 

CANBERRAACT 6512

Dear Ms. Wilson, 

On behalf of the Australia Wildlife Park Association, thank you for your donation of 40 AUD to our national park. -43-. Individual contributions have helped it stay open to visitors for more than 50 years. Our goal is to keep the park system running effectively for future -44- to enjoy. 

Enclosed please find a copy of our brochure, which lists various programmes -45- to benefit both park visitors and our wildlife habitats. Please consider -46- one of these programmes in the future. The money would be used wisely and would be deeply appreciated. 

Sincerely, 

Akosua Masika, Membership Chair 

15 October 

GPO Box 985 

CANBERRAACT 6512

Dear Ms. Wilson, 

On behalf of the Australia Wildlife Park Association, thank you for your donation of 40 AUD to our national park. -43-. Individual contributions have helped it stay open to visitors for more than 50 years. Our goal is to keep the park system running effectively for future -44- to enjoy. 

Enclosed please find a copy of our brochure, which lists various programmes -45- to benefit both park visitors and our wildlife habitats. Please consider -46- one of these programmes in the future. The money would be used wisely and would be deeply appreciated. 

Sincerely, 

Akosua Masika, Membership Chair 

15 October 

GPO Box 985 

CANBERRAACT 6512

Dear Ms. Wilson, 

On behalf of the Australia Wildlife Park Association, thank you for your donation of 40 AUD to our national park. -43-. Individual contributions have helped it stay open to visitors for more than 50 years. Our goal is to keep the park system running effectively for future -44- to enjoy. 

Enclosed please find a copy of our brochure, which lists various programmes -45- to benefit both park visitors and our wildlife habitats. Please consider -46- one of these programmes in the future. The money would be used wisely and would be deeply appreciated. 

Sincerely, 

Akosua Masika, Membership Chair 

http://www.cmb.com 

Crescent Moon Bistro Located along the eastern shore of Canawap Bay, the Crescent Moon Bistro is a unique venue for birthday parties, weddings, corporate gatherings, and a host of other social events. Our chefs work with you to craft a perfect menu, while our coordinators will see to it that your event is superbly organized. Rental pricing is based on the date, typo of event, and number of attendees. You are welcome to tour our facility on October 10 from 11:00 A.M. to 2:00 P.M. Meet with our coordinators and culinary staff, and sample items from our creative menu. Admission is free, but registration is required. We are offering 25% off on any booking made during this open house on October 10.

http://www.cmb.com 

Crescent Moon Bistro Located along the eastern shore of Canawap Bay, the Crescent Moon Bistro is a unique venue for birthday parties, weddings, corporate gatherings, and a host of other social events. Our chefs work with you to craft a perfect menu, while our coordinators will see to it that your event is superbly organized. Rental pricing is based on the date, typo of event, and number of attendees. You are welcome to tour our facility on October 10 from 11:00 A.M. to 2:00 P.M. Meet with our coordinators and culinary staff, and sample items from our creative menu. Admission is free, but registration is required. We are offering 25% off on any booking made during this open house on October 10. 

To: Processing Plant Managers 

From: Sunlight Sugar Executive Board 

Date: June 15 

Subject: News 

We are pleased to announce that, following our strongest quarter in over three years, we were ranked as the number-two sugar distributor in the region in the June 1 edition of Sugar Industry Times. We are extremely grateful to all our employees, who helped make this possible through their hard work and dedication. 

To celebrate this achievement, we would like to recognize employees with a bonus to be added to their July 15 paycheck. Plant managers at each location should inform staff at the next plant meeting on July 1. Thank you for helping us achieve our goals.

To: Processing Plant Managers 

From: Sunlight Sugar Executive Board 

Date: June 15 

Subject: News 

We are pleased to announce that, following our strongest quarter in over three years, we were ranked as the number-two sugar distributor in the region in the June 1 edition of Sugar Industry Times. We are extremely grateful to all our employees, who helped make this possible through their hard work and dedication. 

To celebrate this achievement, we would like to recognize employees with a bonus to be added to their July 15 paycheck. Plant managers at each location should inform staff at the next plant meeting on July 1. Thank you for helping us achieve our goals.

Ella Santos [10:02 A.M.] 

Good morning I purchased two tickets to Friday night' performance. However, my business trip was rescheduled, and I won't be in London on Friday. Can I get a refund for this purchase? 

Mai Tong, Customer Service [10:04 A.M.] 

Thank you for contacting us. Unfortunately, the Mosella Palladium's policies do not allow refunds. We offer exchanges for tickets of equal or lesser value. You can view our entire season, which has a variety of music, dance, and theatre, at wwwmosellapalladiuraco.uk. 

Ella Santos [10:07 A.M.] 

I reviewed the season schedule before contacting you. Can you switch the tickets now, or must I call your phone number? I've already made a selection. 

Mai Tong, Customer Service [10:08 A.M.] 

I can help with that. What would you like to see instead? 

Ella Santos [10:10 A.M.] 

I’d like two tickets to the Gaperstein Orchestra on 22 October. 

Ella Santos [10:02 A.M.] 

Good morning I purchased two tickets to Friday night' performance. However, my business trip was rescheduled, and I won't be in London on Friday. Can I get a refund for this purchase? 

Mai Tong, Customer Service [10:04 A.M.] 

Thank you for contacting us. Unfortunately, the Mosella Palladium's policies do not allow refunds. We offer exchanges for tickets of equal or lesser value. You can view our entire season, which has a variety of music, dance, and theatre, at wwwmosellapalladiuraco.uk. 

Ella Santos [10:07 A.M.] 

I reviewed the season schedule before contacting you. Can you switch the tickets now, or must I call your phone number? I've already made a selection. 

Mai Tong, Customer Service [10:08 A.M.] 

I can help with that. What would you like to see instead? 

Ella Santos [10:10 A.M.] 

I’d like two tickets to the Gaperstein Orchestra on 22 October. 

To: Ted Lee <ted.lee@comconnecting.com>

From: Agnaldo Pees •capaes@manosinc.com> 

Date: May 3 

Subject: Interview

Dear Mr. Lee, 

Thank you for your interest in the master electrician position here at Manos Contracting, Inc. Your résumé is very impressive, and I would like to schedule an in-person interview sometime next week. Does next Tuesday afternoon work for you? I am usually in the office until 6 p.m. If Tuesday is not convenient, perhaps Wednesday morning would be acceptable? Any time after 9 a.m. works for me. My office is on the second floor of our main building, which is located at the end of Elkton Street. Since this is only our first meeting in the interview process, I do not expect it to last longer than one hour. I look forward to hearing from you soon. 

Sincerely, 

Agnaldo Pees 

Assistant Director of Human Resources 

Manos Contracting, Inc. 

To: Ted Lee <ted.lee@comconnecting.com>

From: Agnaldo Pees •capaes@manosinc.com> 

Date: May 3 

Subject: Interview

Dear Mr. Lee, 

Thank you for your interest in the master electrician position here at Manos Contracting, Inc. Your résumé is very impressive, and I would like to schedule an in-person interview sometime next week. Does next Tuesday afternoon work for you? I am usually in the office until 6 p.m. If Tuesday is not convenient, perhaps Wednesday morning would be acceptable? Any time after 9 a.m. works for me. My office is on the second floor of our main building, which is located at the end of Elkton Street. Since this is only our first meeting in the interview process, I do not expect it to last longer than one hour. I look forward to hearing from you soon. 

Sincerely, 

Agnaldo Pees 

Assistant Director of Human Resources 

Manos Contracting, Inc. 

Kendinburgh Transit 

64 Ponteland Rd 

Kendinburgh, TD9 5UW   

Callum Stevenson 

42 Leicester Road 

Girvaton, P24 9QS 

3 January 

Dear Mr. Stevenson, 

— [1] —. We are happy to have you as part of the Kendinburgh Transit team. Prior to your receiving training on the vehicle you will be assigned to, we most first ensure that your medical documentation is up-to-date. — [2] —. 

The main priority of public transport is the safety of passengers and other motorists. Your ability to safely operate a bus in city traffic and changing weather conditions depends in part on your good health. For this purpose, you will need to undergo a pre-employment physical checkup. To make an appointment, please call (0500) 555 0140. — [3] —. Your examination will be performed by a physician selected by Kendinburgh Transit, and you will not be charged for it. — [4] —. Please present the physician's report to your supervisor on your first day. 

We look forward to working with you. 

Kristine Yerkes 

Kendinburgh Transit 

Who most likely is Mr. Stevenson?

Kendinburgh Transit 

64 Ponteland Rd 

Kendinburgh, TD9 5UW   

Callum Stevenson 

42 Leicester Road 

Girvaton, P24 9QS 

3 January 

Dear Mr. Stevenson, 

— [1] —. We are happy to have you as part of the Kendinburgh Transit team. Prior to your receiving training on the vehicle you will be assigned to, we most first ensure that your medical documentation is up-to-date. — [2] —. 

The main priority of public transport is the safety of passengers and other motorists. Your ability to safely operate a bus in city traffic and changing weather conditions depends in part on your good health. For this purpose, you will need to undergo a pre-employment physical checkup. To make an appointment, please call (0500) 555 0140. — [3] —. Your examination will be performed by a physician selected by Kendinburgh Transit, and you will not be charged for it. — [4] —. Please present the physician's report to your supervisor on your first day. 

We look forward to working with you. 

Kristine Yerkes 

Kendinburgh Transit 

Kendinburgh Transit 

64 Ponteland Rd 

Kendinburgh, TD9 5UW   

Callum Stevenson 

42 Leicester Road 

Girvaton, P24 9QS 

3 January 

Dear Mr. Stevenson, 

— [1] —. We are happy to have you as part of the Kendinburgh Transit team. Prior to your receiving training on the vehicle you will be assigned to, we most first ensure that your medical documentation is up-to-date. — [2] —. 

The main priority of public transport is the safety of passengers and other motorists. Your ability to safely operate a bus in city traffic and changing weather conditions depends in part on your good health. For this purpose, you will need to undergo a pre-employment physical checkup. To make an appointment, please call (0500) 555 0140. — [3] —. Your examination will be performed by a physician selected by Kendinburgh Transit, and you will not be charged for it. — [4] —. Please present the physician's report to your supervisor on your first day. 

We look forward to working with you. 

Kristine Yerkes 

Kendinburgh Transit 

A Changing of the Guard at Rolidge Motors by Nathan Kekana 

DURBAN—Rolidge Motors has announced that Cara Walters will be the next CEO of the Durban-based company. Ms. Walters succeeds Thomas Hsing, who has served in the role for fifteen years and is retiring. Most recently, Ms. Walters was executive vice president for Cermak & Holden Ltd., which she helped to grow into one of the lamest electronics firms in South Africa. 

This marks Ms. Walters' return to Rolidge Motors, where she began her career after graduating from university. She completed the Rolidge Leadership Programme and stayed for seven years before moving on to Cermak & Holden. 

"Ms. Walters has both the leadership experience and inside knowledge of Rolidge Motors to make her tenure here successful," remarked Mr. Hsing. "We are excited to have Ms. Walters join us," added Matilde Bekwa, Rolidge Motors' chairman of the board. "Her work at Cennak & Holden has been remarkable, and we look forward to benefiting from her visionary leadership." 

A Changing of the Guard at Rolidge Motors by Nathan Kekana 

DURBAN—Rolidge Motors has announced that Cara Walters will be the next CEO of the Durban-based company. Ms. Walters succeeds Thomas Hsing, who has served in the role for fifteen years and is retiring. Most recently, Ms. Walters was executive vice president for Cermak & Holden Ltd., which she helped to grow into one of the lamest electronics firms in South Africa. 

This marks Ms. Walters' return to Rolidge Motors, where she began her career after graduating from university. She completed the Rolidge Leadership Programme and stayed for seven years before moving on to Cermak & Holden. 

"Ms. Walters has both the leadership experience and inside knowledge of Rolidge Motors to make her tenure here successful," remarked Mr. Hsing. "We are excited to have Ms. Walters join us," added Matilde Bekwa, Rolidge Motors' chairman of the board. "Her work at Cennak & Holden has been remarkable, and we look forward to benefiting from her visionary leadership." 

A Changing of the Guard at Rolidge Motors by Nathan Kekana 

DURBAN—Rolidge Motors has announced that Cara Walters will be the next CEO of the Durban-based company. Ms. Walters succeeds Thomas Hsing, who has served in the role for fifteen years and is retiring. Most recently, Ms. Walters was executive vice president for Cermak & Holden Ltd., which she helped to grow into one of the lamest electronics firms in South Africa. 

This marks Ms. Walters' return to Rolidge Motors, where she began her career after graduating from university. She completed the Rolidge Leadership Programme and stayed for seven years before moving on to Cermak & Holden. 

"Ms. Walters has both the leadership experience and inside knowledge of Rolidge Motors to make her tenure here successful," remarked Mr. Hsing. "We are excited to have Ms. Walters join us," added Matilde Bekwa, Rolidge Motors' chairman of the board. "Her work at Cennak & Holden has been remarkable, and we look forward to benefiting from her visionary leadership."

To: skim@jigyeapartments.com 

From: larue@waterservices.org 

Subject: Water Shut-off 

Date: 7 January 

Dear Mr. Kim, 

Because of a maintenance project, the water to Jigye Apartments will be turned off for several hours next Wednesday, 12 January. The interruption will begin at 11:00 A.M. Water service will be restored by 5:00 P.M. Please inform all of your building's tenants in advance about the interruption, as well as these general guidelines: 

1. After the water is turned back on, air in the pipes may cause sudden bursts of water. You can fix this problem by running water slowly at first. 

2. For any other issues that occur after water service is returned, call our Customer Service desk at the number listed on our Web site for your specific area. 

3. Maintenance workers do their best to work quickly and finish as scheduled. 

This service interruption is necessary to improve the quality of your water service in the future. We apologize for any inconvenience and thank you for your patience. 

Best regards, 

Picrrick dc la Ruc 

To: skim@jigyeapartments.com 

From: larue@waterservices.org 

Subject: Water Shut-off 

Date: 7 January 

Dear Mr. Kim, 

Because of a maintenance project, the water to Jigye Apartments will be turned off for several hours next Wednesday, 12 January. The interruption will begin at 11:00 A.M. Water service will be restored by 5:00 P.M. Please inform all of your building's tenants in advance about the interruption, as well as these general guidelines: 

1. After the water is turned back on, air in the pipes may cause sudden bursts of water. You can fix this problem by running water slowly at first. 

2. For any other issues that occur after water service is returned, call our Customer Service desk at the number listed on our Web site for your specific area. 

3. Maintenance workers do their best to work quickly and finish as scheduled. 

This service interruption is necessary to improve the quality of your water service in the future. We apologize for any inconvenience and thank you for your patience. 

Best regards, 

Picrrick dc la Ruc 

To: skim@jigyeapartments.com 

From: larue@waterservices.org 

Subject: Water Shut-off 

Date: 7 January 

Dear Mr. Kim, 

Because of a maintenance project, the water to Jigye Apartments will be turned off for several hours next Wednesday, 12 January. The interruption will begin at 11:00 A.M. Water service will be restored by 5:00 P.M. Please inform all of your building's tenants in advance about the interruption, as well as these general guidelines: 

1. After the water is turned back on, air in the pipes may cause sudden bursts of water. You can fix this problem by running water slowly at first. 

2. For any other issues that occur after water service is returned, call our Customer Service desk at the number listed on our Web site for your specific area. 

3. Maintenance workers do their best to work quickly and finish as scheduled. 

This service interruption is necessary to improve the quality of your water service in the future. We apologize for any inconvenience and thank you for your patience. 

Best regards, 

Picrrick dc la Ruc

To: skim@jigyeapartments.com 

From: larue@waterservices.org 

Subject: Water Shut-off 

Date: 7 January 

Dear Mr. Kim, 

Because of a maintenance project, the water to Jigye Apartments will be turned off for several hours next Wednesday, 12 January. The interruption will begin at 11:00 A.M. Water service will be restored by 5:00 P.M. Please inform all of your building's tenants in advance about the interruption, as well as these general guidelines: 

1. After the water is turned back on, air in the pipes may cause sudden bursts of water. You can fix this problem by running water slowly at first. 

2. For any other issues that occur after water service is returned, call our Customer Service desk at the number listed on our Web site for your specific area. 

3. Maintenance workers do their best to work quickly and finish as scheduled. 

This service interruption is necessary to improve the quality of your water service in the future. We apologize for any inconvenience and thank you for your patience. 

Best regards, 

Picrrick dc la Ruc

To: South Street Bank staff 

From: William Rees-Yates, Chief Executive Officer 

Date: May 12 

I am pleased to announce that our bank is expanding. Thanks to our creative marketing and award-winning customer service, the demand for our services has been growing. — [1] —. We will therefore be opening a branch in Leesburg this year. 

Although the new branch will not be in operation until July 1, it is already virtually ready to open. — [2] —. There remain, however, a couple of job openings to be filled that can be viewed at www.southstreetbank.com/jobs. If any of our current staff are interested in transferring to the Leesburg branch, we encourage you to review the vacancies soon and apply at the Web site listed above. Please contact Human Resources with any questions. — [3] —. 

Meanwhile, our business continues to thrive and grow in other ways. — [4] —. We have recently been nominated for the Business of the Year award by the Chamber of Commerce. This is a significant achievement, due in no small part to the dedicated work of our outstanding team. On behalf of our management team, thank you very much and congratulations.

To: South Street Bank staff 

From: William Rees-Yates, Chief Executive Officer 

Date: May 12 

I am pleased to announce that our bank is expanding. Thanks to our creative marketing and award-winning customer service, the demand for our services has been growing. — [1] —. We will therefore be opening a branch in Leesburg this year. 

Although the new branch will not be in operation until July 1, it is already virtually ready to open. — [2] —. There remain, however, a couple of job openings to be filled that can be viewed at www.southstreetbank.com/jobs. If any of our current staff are interested in transferring to the Leesburg branch, we encourage you to review the vacancies soon and apply at the Web site listed above. Please contact Human Resources with any questions. — [3] —. 

Meanwhile, our business continues to thrive and grow in other ways. — [4] —. We have recently been nominated for the Business of the Year award by the Chamber of Commerce. This is a significant achievement, due in no small part to the dedicated work of our outstanding team. On behalf of our management team, thank you very much and congratulations.

To: South Street Bank staff 

From: William Rees-Yates, Chief Executive Officer 

Date: May 12 

I am pleased to announce that our bank is expanding. Thanks to our creative marketing and award-winning customer service, the demand for our services has been growing. — [1] —. We will therefore be opening a branch in Leesburg this year. 

Although the new branch will not be in operation until July 1, it is already virtually ready to open. — [2] —. There remain, however, a couple of job openings to be filled that can be viewed at www.southstreetbank.com/jobs. If any of our current staff are interested in transferring to the Leesburg branch, we encourage you to review the vacancies soon and apply at the Web site listed above. Please contact Human Resources with any questions. — [3] —. 

Meanwhile, our business continues to thrive and grow in other ways. — [4] —. We have recently been nominated for the Business of the Year award by the Chamber of Commerce. This is a significant achievement, due in no small part to the dedicated work of our outstanding team. On behalf of our management team, thank you very much and congratulations. 

To: South Street Bank staff 

From: William Rees-Yates, Chief Executive Officer 

Date: May 12 

I am pleased to announce that our bank is expanding. Thanks to our creative marketing and award-winning customer service, the demand for our services has been growing. — [1] —. We will therefore be opening a branch in Leesburg this year. 

Although the new branch will not be in operation until July 1, it is already virtually ready to open. — [2] —. There remain, however, a couple of job openings to be filled that can be viewed at www.southstreetbank.com/jobs. If any of our current staff are interested in transferring to the Leesburg branch, we encourage you to review the vacancies soon and apply at the Web site listed above. Please contact Human Resources with any questions. — [3] —. 

Meanwhile, our business continues to thrive and grow in other ways. — [4] —. We have recently been nominated for the Business of the Year award by the Chamber of Commerce. This is a significant achievement, due in no small part to the dedicated work of our outstanding team. On behalf of our management team, thank you very much and congratulations. 

Monday, 8 

May Gabriel Li (9:10 A.M.) 

Good morning, everyone. I want to remind you that Larkin Landscaping will be here at Derryco tomorrow morning to remove the trees from the front parking area. My workers will block off the area before the contractor arrives, so you and your staff should plan to find parking elsewhere or use public transit.

Ave Abberton (9:11 A.M.) 

I have a client, Jan McGonagle, who will be driving in from Belfast to meet with me at 10:00 A.M. What should I tell her? Can she contact the facilities department?

Martin Beattie (9:12 A.M.) 

There's heavy rain in the forecast. Are you sure the tree work will go forward? 

Gabriel Li (9:13 A.M.) 

Yes, give Ms. McGonagle my mobile phone number and have her call me when she arrives. I will direct her around the back. The spots there will be reserved for visitors only. 

Gabriel Li (9:14 A.M.) 

And yes, Larkin assured me the crew comes out min or shine.

Daniel Deegan (9:15 A.M.) 

Remember, too, that we can approve team members to work from home tomorrow. Just make sure that all conference calls are listed on the master schedule on The intranet. 

Gabriel U (9:16 A.M.) 

Right. Thank you, all.

Monday, 8 

May Gabriel Li (9:10 A.M.) 

Good morning, everyone. I want to remind you that Larkin Landscaping will be here at Derryco tomorrow morning to remove the trees from the front parking area. My workers will block off the area before the contractor arrives, so you and your staff should plan to find parking elsewhere or use public transit.

Ave Abberton (9:11 A.M.) 

I have a client, Jan McGonagle, who will be driving in from Belfast to meet with me at 10:00 A.M. What should I tell her? Can she contact the facilities department?

Martin Beattie (9:12 A.M.) 

There's heavy rain in the forecast. Are you sure the tree work will go forward? 

Gabriel Li (9:13 A.M.) 

Yes, give Ms. McGonagle my mobile phone number and have her call me when she arrives. I will direct her around the back. The spots there will be reserved for visitors only. 

Gabriel Li (9:14 A.M.) 

And yes, Larkin assured me the crew comes out min or shine.

Daniel Deegan (9:15 A.M.) 

Remember, too, that we can approve team members to work from home tomorrow. Just make sure that all conference calls are listed on the master schedule on The intranet. 

Gabriel U (9:16 A.M.) 

Right. Thank you, all.

Monday, 8 

May Gabriel Li (9:10 A.M.) 

Good morning, everyone. I want to remind you that Larkin Landscaping will be here at Derryco tomorrow morning to remove the trees from the front parking area. My workers will block off the area before the contractor arrives, so you and your staff should plan to find parking elsewhere or use public transit.

Ave Abberton (9:11 A.M.) 

I have a client, Jan McGonagle, who will be driving in from Belfast to meet with me at 10:00 A.M. What should I tell her? Can she contact the facilities department?

Martin Beattie (9:12 A.M.) 

There's heavy rain in the forecast. Are you sure the tree work will go forward? 

Gabriel Li (9:13 A.M.) 

Yes, give Ms. McGonagle my mobile phone number and have her call me when she arrives. I will direct her around the back. The spots there will be reserved for visitors only. 

Gabriel Li (9:14 A.M.) 

And yes, Larkin assured me the crew comes out min or shine.

Daniel Deegan (9:15 A.M.) 

Remember, too, that we can approve team members to work from home tomorrow. Just make sure that all conference calls are listed on the master schedule on The intranet. 

Gabriel U (9:16 A.M.) 

Right. Thank you, all. 

Monday, 8 

May Gabriel Li (9:10 A.M.) 

Good morning, everyone. I want to remind you that Larkin Landscaping will be here at Derryco tomorrow morning to remove the trees from the front parking area. My workers will block off the area before the contractor arrives, so you and your staff should plan to find parking elsewhere or use public transit.

Ave Abberton (9:11 A.M.) 

I have a client, Jan McGonagle, who will be driving in from Belfast to meet with me at 10:00 A.M. What should I tell her? Can she contact the facilities department?

Martin Beattie (9:12 A.M.) 

There's heavy rain in the forecast. Are you sure the tree work will go forward? 

Gabriel Li (9:13 A.M.) 

Yes, give Ms. McGonagle my mobile phone number and have her call me when she arrives. I will direct her around the back. The spots there will be reserved for visitors only. 

Gabriel Li (9:14 A.M.) 

And yes, Larkin assured me the crew comes out min or shine.

Daniel Deegan (9:15 A.M.) 

Remember, too, that we can approve team members to work from home tomorrow. Just make sure that all conference calls are listed on the master schedule on The intranet. 

Gabriel U (9:16 A.M.) 

Right. Thank you, all.

Sunrise Aerospace

HOME COMPANY NEWS CONTACT REVIEWS 

We are pleased to announce that our latest design, the Suppliss Seat, will be introduced on Honshu Express's Tokyo—Osaka service route, which is scheduled to debut soon. Since last February, our design team has worked closely with Honshu Express to produce a comfortable seat that meets the most stringent safety standards. Like all our products, it is made of lightweight yet durable materials, resulting in significant fuel-cost savings over time. The prototype for the Suppliss Seat has received high marks from designers and was nominated for a Henry Design Award in January.

To: Joseph Tama <fiama@sunriseaerospace.co.au> 

From: Yoshi Yamamoto<yyamamoto@honshuexpress.co.jp> 

Subject: Information 

Date: 18  March 

Hello, Joseph, I hope that you are well. Many thanks for your quick turnaround since we tested the product with a small group of consumers last month. The features your team added to the initial design are perfect, particularly the optional footrests. We were also impressed with the overall style and noticed how well the seats fit in with the contemporary look of our air carrier interiors. 

By the way, the Tokyo–Osaka service route will go operational at the end of April. I'll send you the details next week so that you can post them on your Web site. 

Thanks again, 

Yoshi 

Sunrise Aerospace

HOME COMPANY NEWS CONTACT REVIEWS 

We are pleased to announce that our latest design, the Suppliss Seat, will be introduced on Honshu Express's Tokyo—Osaka service route, which is scheduled to debut soon. Since last February, our design team has worked closely with Honshu Express to produce a comfortable seat that meets the most stringent safety standards. Like all our products, it is made of lightweight yet durable materials, resulting in significant fuel-cost savings over time. The prototype for the Suppliss Seat has received high marks from designers and was nominated for a Henry Design Award in January.

To: Joseph Tama <fiama@sunriseaerospace.co.au> 

From: Yoshi Yamamoto<yyamamoto@honshuexpress.co.jp> 

Subject: Information 

Date: 18  March 

Hello, Joseph, I hope that you are well. Many thanks for your quick turnaround since we tested the product with a small group of consumers last month. The features your team added to the initial design are perfect, particularly the optional footrests. We were also impressed with the overall style and noticed how well the seats fit in with the contemporary look of our air carrier interiors. 

By the way, the Tokyo–Osaka service route will go operational at the end of April. I'll send you the details next week so that you can post them on your Web site. 

Thanks again, 

Yoshi 

Sunrise Aerospace

HOME COMPANY NEWS CONTACT REVIEWS 

We are pleased to announce that our latest design, the Suppliss Seat, will be introduced on Honshu Express's Tokyo—Osaka service route, which is scheduled to debut soon. Since last February, our design team has worked closely with Honshu Express to produce a comfortable seat that meets the most stringent safety standards. Like all our products, it is made of lightweight yet durable materials, resulting in significant fuel-cost savings over time. The prototype for the Suppliss Seat has received high marks from designers and was nominated for a Henry Design Award in January.

To: Joseph Tama <fiama@sunriseaerospace.co.au> 

From: Yoshi Yamamoto<yyamamoto@honshuexpress.co.jp> 

Subject: Information 

Date: 18  March 

Hello, Joseph, I hope that you are well. Many thanks for your quick turnaround since we tested the product with a small group of consumers last month. The features your team added to the initial design are perfect, particularly the optional footrests. We were also impressed with the overall style and noticed how well the seats fit in with the contemporary look of our air carrier interiors. 

By the way, the Tokyo–Osaka service route will go operational at the end of April. I'll send you the details next week so that you can post them on your Web site. 

Thanks again, 

Yoshi 

Sunrise Aerospace

HOME COMPANY NEWS CONTACT REVIEWS 

We are pleased to announce that our latest design, the Suppliss Seat, will be introduced on Honshu Express's Tokyo—Osaka service route, which is scheduled to debut soon. Since last February, our design team has worked closely with Honshu Express to produce a comfortable seat that meets the most stringent safety standards. Like all our products, it is made of lightweight yet durable materials, resulting in significant fuel-cost savings over time. The prototype for the Suppliss Seat has received high marks from designers and was nominated for a Henry Design Award in January.

To: Joseph Tama <fiama@sunriseaerospace.co.au> 

From: Yoshi Yamamoto<yyamamoto@honshuexpress.co.jp> 

Subject: Information 

Date: 18  March 

Hello, Joseph, I hope that you are well. Many thanks for your quick turnaround since we tested the product with a small group of consumers last month. The features your team added to the initial design are perfect, particularly the optional footrests. We were also impressed with the overall style and noticed how well the seats fit in with the contemporary look of our air carrier interiors. 

By the way, the Tokyo–Osaka service route will go operational at the end of April. I'll send you the details next week so that you can post them on your Web site. 

Thanks again, 

Yoshi 

Sunrise Aerospace

HOME COMPANY NEWS CONTACT REVIEWS 

We are pleased to announce that our latest design, the Suppliss Seat, will be introduced on Honshu Express's Tokyo—Osaka service route, which is scheduled to debut soon. Since last February, our design team has worked closely with Honshu Express to produce a comfortable seat that meets the most stringent safety standards. Like all our products, it is made of lightweight yet durable materials, resulting in significant fuel-cost savings over time. The prototype for the Suppliss Seat has received high marks from designers and was nominated for a Henry Design Award in January.

To: Joseph Tama <fiama@sunriseaerospace.co.au> 

From: Yoshi Yamamoto<yyamamoto@honshuexpress.co.jp> 

Subject: Information 

Date: 18  March 

Hello, Joseph, I hope that you are well. Many thanks for your quick turnaround since we tested the product with a small group of consumers last month. The features your team added to the initial design are perfect, particularly the optional footrests. We were also impressed with the overall style and noticed how well the seats fit in with the contemporary look of our air carrier interiors. 

By the way, the Tokyo–Osaka service route will go operational at the end of April. I'll send you the details next week so that you can post them on your Web site. 

Thanks again, 

Yoshi 

Leasing Opportunities

La Gardina Mall offers a unique shopping experience in a beautiful setting of landscaped gardens, courtyards, and fountains. The mall features retail shops that range from well-known chain stores to one-of-a-kind boutiques, as well as a large variety of restaurants and cafés. 

With 300,000 square meters of pedestrian-only retail space, La Gardina Mall attracts more than four million visitors per year. It is a shopping and dining destination for local Bay Shore residents and tourists alike. 

If you would like more information about leasing retail or restaurant space at La Gardina, please contact Cecilia Goncalves, our Leasing Administrator, at cgoncalves@lagardina.com. While most of our space is occupied by long-term lessees, a limited number of seasonal contracts (four months minimum) are available. 

 E-mail   

To: Cecilia Goncalves <cgoncalves@lagardina.com> 

From: Marco Sabatini <msabatini@sabatinileathencom> 

Date: 25 March 

Subject: Retail space 

Attachment:  List of products 

Dear Ms. Goncalves: 

As owner of Sabatini Leather Goods, I would like to express interest in a short-term leasing opportunity at La Gardina Mall. 

Sabatini Leather Goods is a small company that manufactures and sells souvenir handbags and wallets. Our high-quality leather products are imprinted with the name of the tourist destination where they are sold. I have attached some images of our best-selling items from our most recent temporary shop in Glastonbury, where we had our best sales performance in the company's history. 

We have sold our products in 24 different locations so far, all with great success. We have been looking for a place in Bay Shore for a while, and La Gardina Mall seems to be a good fit. We would like a space of about 150 square meters for a three-month period over the summer tourism season. Could you please call me at 555-0125 so that we can discuss this matter further? 

Respectfully, 

Marco Sabatini

Leasing Opportunities

La Gardina Mall offers a unique shopping experience in a beautiful setting of landscaped gardens, courtyards, and fountains. The mall features retail shops that range from well-known chain stores to one-of-a-kind boutiques, as well as a large variety of restaurants and cafés. 

With 300,000 square meters of pedestrian-only retail space, La Gardina Mall attracts more than four million visitors per year. It is a shopping and dining destination for local Bay Shore residents and tourists alike. 

If you would like more information about leasing retail or restaurant space at La Gardina, please contact Cecilia Goncalves, our Leasing Administrator, at cgoncalves@lagardina.com. While most of our space is occupied by long-term lessees, a limited number of seasonal contracts (four months minimum) are available. 

 E-mail   

To: Cecilia Goncalves <cgoncalves@lagardina.com> 

From: Marco Sabatini <msabatini@sabatinileathencom> 

Date: 25 March 

Subject: Retail space 

Attachment:  List of products 

Dear Ms. Goncalves: 

As owner of Sabatini Leather Goods, I would like to express interest in a short-term leasing opportunity at La Gardina Mall. 

Sabatini Leather Goods is a small company that manufactures and sells souvenir handbags and wallets. Our high-quality leather products are imprinted with the name of the tourist destination where they are sold. I have attached some images of our best-selling items from our most recent temporary shop in Glastonbury, where we had our best sales performance in the company's history. 

We have sold our products in 24 different locations so far, all with great success. We have been looking for a place in Bay Shore for a while, and La Gardina Mall seems to be a good fit. We would like a space of about 150 square meters for a three-month period over the summer tourism season. Could you please call me at 555-0125 so that we can discuss this matter further? 

Respectfully, 

Marco Sabatini

Leasing Opportunities

La Gardina Mall offers a unique shopping experience in a beautiful setting of landscaped gardens, courtyards, and fountains. The mall features retail shops that range from well-known chain stores to one-of-a-kind boutiques, as well as a large variety of restaurants and cafés. 

With 300,000 square meters of pedestrian-only retail space, La Gardina Mall attracts more than four million visitors per year. It is a shopping and dining destination for local Bay Shore residents and tourists alike. 

If you would like more information about leasing retail or restaurant space at La Gardina, please contact Cecilia Goncalves, our Leasing Administrator, at cgoncalves@lagardina.com. While most of our space is occupied by long-term lessees, a limited number of seasonal contracts (four months minimum) are available. 

 E-mail   

To: Cecilia Goncalves <cgoncalves@lagardina.com> 

From: Marco Sabatini <msabatini@sabatinileathencom> 

Date: 25 March 

Subject: Retail space 

Attachment:  List of products 

Dear Ms. Goncalves: 

As owner of Sabatini Leather Goods, I would like to express interest in a short-term leasing opportunity at La Gardina Mall. 

Sabatini Leather Goods is a small company that manufactures and sells souvenir handbags and wallets. Our high-quality leather products are imprinted with the name of the tourist destination where they are sold. I have attached some images of our best-selling items from our most recent temporary shop in Glastonbury, where we had our best sales performance in the company's history. 

We have sold our products in 24 different locations so far, all with great success. We have been looking for a place in Bay Shore for a while, and La Gardina Mall seems to be a good fit. We would like a space of about 150 square meters for a three-month period over the summer tourism season. Could you please call me at 555-0125 so that we can discuss this matter further? 

Respectfully, 

Marco Sabatini

Leasing Opportunities

La Gardina Mall offers a unique shopping experience in a beautiful setting of landscaped gardens, courtyards, and fountains. The mall features retail shops that range from well-known chain stores to one-of-a-kind boutiques, as well as a large variety of restaurants and cafés. 

With 300,000 square meters of pedestrian-only retail space, La Gardina Mall attracts more than four million visitors per year. It is a shopping and dining destination for local Bay Shore residents and tourists alike. 

If you would like more information about leasing retail or restaurant space at La Gardina, please contact Cecilia Goncalves, our Leasing Administrator, at cgoncalves@lagardina.com. While most of our space is occupied by long-term lessees, a limited number of seasonal contracts (four months minimum) are available. 

 E-mail   

To: Cecilia Goncalves <cgoncalves@lagardina.com> 

From: Marco Sabatini <msabatini@sabatinileathencom> 

Date: 25 March 

Subject: Retail space 

Attachment:  List of products 

Dear Ms. Goncalves: 

As owner of Sabatini Leather Goods, I would like to express interest in a short-term leasing opportunity at La Gardina Mall. 

Sabatini Leather Goods is a small company that manufactures and sells souvenir handbags and wallets. Our high-quality leather products are imprinted with the name of the tourist destination where they are sold. I have attached some images of our best-selling items from our most recent temporary shop in Glastonbury, where we had our best sales performance in the company's history. 

We have sold our products in 24 different locations so far, all with great success. We have been looking for a place in Bay Shore for a while, and La Gardina Mall seems to be a good fit. We would like a space of about 150 square meters for a three-month period over the summer tourism season. Could you please call me at 555-0125 so that we can discuss this matter further? 

Respectfully, 

Marco Sabatini

Leasing Opportunities

La Gardina Mall offers a unique shopping experience in a beautiful setting of landscaped gardens, courtyards, and fountains. The mall features retail shops that range from well-known chain stores to one-of-a-kind boutiques, as well as a large variety of restaurants and cafés. 

With 300,000 square meters of pedestrian-only retail space, La Gardina Mall attracts more than four million visitors per year. It is a shopping and dining destination for local Bay Shore residents and tourists alike. 

If you would like more information about leasing retail or restaurant space at La Gardina, please contact Cecilia Goncalves, our Leasing Administrator, at cgoncalves@lagardina.com. While most of our space is occupied by long-term lessees, a limited number of seasonal contracts (four months minimum) are available. 

 E-mail   

To: Cecilia Goncalves <cgoncalves@lagardina.com> 

From: Marco Sabatini <msabatini@sabatinileathencom> 

Date: 25 March 

Subject: Retail space 

Attachment:  List of products 

Dear Ms. Goncalves: 

As owner of Sabatini Leather Goods, I would like to express interest in a short-term leasing opportunity at La Gardina Mall. 

Sabatini Leather Goods is a small company that manufactures and sells souvenir handbags and wallets. Our high-quality leather products are imprinted with the name of the tourist destination where they are sold. I have attached some images of our best-selling items from our most recent temporary shop in Glastonbury, where we had our best sales performance in the company's history. 

We have sold our products in 24 different locations so far, all with great success. We have been looking for a place in Bay Shore for a while, and La Gardina Mall seems to be a good fit. We would like a space of about 150 square meters for a three-month period over the summer tourism season. Could you please call me at 555-0125 so that we can discuss this matter further? 

Respectfully, 

Marco Sabatini

To: Frieda Zuckerman 

From: Miles Sorrell  

Date: February 5  

Subject: Logistical arrangements 

Attachment:A Photos  

Dear Ms. Zuckerman: 

I regret to inform you that Tyche Fine Carpets, the supplier we selected fur the carpets in The Pavel Hotel's lobby and lounge areas, will not have our chosen pattern available until after the hotel's anticipated opening date of March I. Attached are photographs of several alternative selections that I believe will work well with the decor. They are all made of the same material as the previoni selection, and the prices are comparable. With the grand opening less than a month away, I need a decision from you as soon as possible. Even with this last-minute change, I am certain that The Pavel Hotel will provide the ambience we have set out to create. 

Thank you, 

Miles Sorrell

-----------------------------

Pavel Hotel Open by Lavonne Coe 

(Centerville—March 2) Former city court judge Mildred Simpson joined owner Patrice Snell yesterday to celebrate the opening of The Pavel Hotel in downtown Centerville, between the library and the visitors center. Once the city's courthouse and Ms. Simpson's workplace, the existing structure had been vacant for the past nine years. Now the space boasts 34 elegant rooms, an inviting lounge with a fireplace, and a gorgeous lobby. An on-site cafe is expected to open next month. The interior, designed by Miles Sorrell, retains the old features of the building, such as expansive windows and high ceilings, while creating a warm and inviting space.

To: Frieda Zuckerman 

From: Miles Sorrell  

Date: February 5  

Subject: Logistical arrangements 

Attachment:A Photos  

Dear Ms. Zuckerman: 

I regret to inform you that Tyche Fine Carpets, the supplier we selected fur the carpets in The Pavel Hotel's lobby and lounge areas, will not have our chosen pattern available until after the hotel's anticipated opening date of March I. Attached are photographs of several alternative selections that I believe will work well with the decor. They are all made of the same material as the previoni selection, and the prices are comparable. With the grand opening less than a month away, I need a decision from you as soon as possible. Even with this last-minute change, I am certain that The Pavel Hotel will provide the ambience we have set out to create. 

Thank you, 

Miles Sorrell

-----------------------------

Pavel Hotel Open by Lavonne Coe 

(Centerville—March 2) Former city court judge Mildred Simpson joined owner Patrice Snell yesterday to celebrate the opening of The Pavel Hotel in downtown Centerville, between the library and the visitors center. Once the city's courthouse and Ms. Simpson's workplace, the existing structure had been vacant for the past nine years. Now the space boasts 34 elegant rooms, an inviting lounge with a fireplace, and a gorgeous lobby. An on-site cafe is expected to open next month. The interior, designed by Miles Sorrell, retains the old features of the building, such as expansive windows and high ceilings, while creating a warm and inviting space.

To: Frieda Zuckerman 

From: Miles Sorrell  

Date: February 5  

Subject: Logistical arrangements 

Attachment:A Photos  

Dear Ms. Zuckerman: 

I regret to inform you that Tyche Fine Carpets, the supplier we selected fur the carpets in The Pavel Hotel's lobby and lounge areas, will not have our chosen pattern available until after the hotel's anticipated opening date of March I. Attached are photographs of several alternative selections that I believe will work well with the decor. They are all made of the same material as the previoni selection, and the prices are comparable. With the grand opening less than a month away, I need a decision from you as soon as possible. Even with this last-minute change, I am certain that The Pavel Hotel will provide the ambience we have set out to create. 

Thank you, 

Miles Sorrell

-----------------------------

Pavel Hotel Open by Lavonne Coe 

(Centerville—March 2) Former city court judge Mildred Simpson joined owner Patrice Snell yesterday to celebrate the opening of The Pavel Hotel in downtown Centerville, between the library and the visitors center. Once the city's courthouse and Ms. Simpson's workplace, the existing structure had been vacant for the past nine years. Now the space boasts 34 elegant rooms, an inviting lounge with a fireplace, and a gorgeous lobby. An on-site cafe is expected to open next month. The interior, designed by Miles Sorrell, retains the old features of the building, such as expansive windows and high ceilings, while creating a warm and inviting space.

To: Frieda Zuckerman 

From: Miles Sorrell  

Date: February 5  

Subject: Logistical arrangements 

Attachment:A Photos  

Dear Ms. Zuckerman: 

I regret to inform you that Tyche Fine Carpets, the supplier we selected fur the carpets in The Pavel Hotel's lobby and lounge areas, will not have our chosen pattern available until after the hotel's anticipated opening date of March I. Attached are photographs of several alternative selections that I believe will work well with the decor. They are all made of the same material as the previoni selection, and the prices are comparable. With the grand opening less than a month away, I need a decision from you as soon as possible. Even with this last-minute change, I am certain that The Pavel Hotel will provide the ambience we have set out to create. 

Thank you, 

Miles Sorrell

-----------------------------

Pavel Hotel Open by Lavonne Coe 

(Centerville—March 2) Former city court judge Mildred Simpson joined owner Patrice Snell yesterday to celebrate the opening of The Pavel Hotel in downtown Centerville, between the library and the visitors center. Once the city's courthouse and Ms. Simpson's workplace, the existing structure had been vacant for the past nine years. Now the space boasts 34 elegant rooms, an inviting lounge with a fireplace, and a gorgeous lobby. An on-site cafe is expected to open next month. The interior, designed by Miles Sorrell, retains the old features of the building, such as expansive windows and high ceilings, while creating a warm and inviting space.

To: Frieda Zuckerman 

From: Miles Sorrell  

Date: February 5  

Subject: Logistical arrangements 

Attachment:A Photos  

Dear Ms. Zuckerman: 

I regret to inform you that Tyche Fine Carpets, the supplier we selected fur the carpets in The Pavel Hotel's lobby and lounge areas, will not have our chosen pattern available until after the hotel's anticipated opening date of March I. Attached are photographs of several alternative selections that I believe will work well with the decor. They are all made of the same material as the previoni selection, and the prices are comparable. With the grand opening less than a month away, I need a decision from you as soon as possible. Even with this last-minute change, I am certain that The Pavel Hotel will provide the ambience we have set out to create. 

Thank you, 

Miles Sorrell

-----------------------------

Pavel Hotel Open by Lavonne Coe 

(Centerville—March 2) Former city court judge Mildred Simpson joined owner Patrice Snell yesterday to celebrate the opening of The Pavel Hotel in downtown Centerville, between the library and the visitors center. Once the city's courthouse and Ms. Simpson's workplace, the existing structure had been vacant for the past nine years. Now the space boasts 34 elegant rooms, an inviting lounge with a fireplace, and a gorgeous lobby. An on-site cafe is expected to open next month. The interior, designed by Miles Sorrell, retains the old features of the building, such as expansive windows and high ceilings, while creating a warm and inviting space.

Additional locations: 

Northeast store: 986 14th Street 

Southwest store: 1455 Smith Road 

Southeast flagship store: 152 32nd Avenue

September 18

I used Bright Now Home's new in-store customer pickup for the first time this week. The service was a big time-saver because my order was ready for me when I got to the store. Since I had already paid online, I didn't have to wait in the regular line in the store. 

Unfortunately, I didn't double-check my order before I left the store. When I arrived at the house I was working on, I realized I had received only one of the two gallons of BN-101 paint I had ordered. I called the store immediately, and the manager arranged for me to pick up the missing gallon of paint at the location closest to where I was working. Also, he gave me my money back for both gallons. I will definitely use this service again! 

Jesse Beeby

To: Jesse Beeby <jbeeby@jbeebyinc.com> 

From: Hattie Jones <hattie.jones@brightnowhome.com> 

Date: September 19 

Subject: Online Order 

Mr. Breby, We are glad to have served your business recently. We saw the comments you posted about us on uopine.com, and we are grateful to you. It was nice to hear that our flagship location was so convenient to your work site and that you were able to pick up your missing paint there. We stand behind our products and services and look forward to seeing you again soon. After all, the rainy season is almost here, so now is a great time to come in and get the tools you need for those upcoming roof jobs! 

Hattie Jones 

Customer Service Manager 

Bright Now Home

Additional locations: 

Northeast store: 986 14th Street 

Southwest store: 1455 Smith Road 

Southeast flagship store: 152 32nd Avenue

September 18

I used Bright Now Home's new in-store customer pickup for the first time this week. The service was a big time-saver because my order was ready for me when I got to the store. Since I had already paid online, I didn't have to wait in the regular line in the store. 

Unfortunately, I didn't double-check my order before I left the store. When I arrived at the house I was working on, I realized I had received only one of the two gallons of BN-101 paint I had ordered. I called the store immediately, and the manager arranged for me to pick up the missing gallon of paint at the location closest to where I was working. Also, he gave me my money back for both gallons. I will definitely use this service again! 

Jesse Beeby

To: Jesse Beeby <jbeeby@jbeebyinc.com> 

From: Hattie Jones <hattie.jones@brightnowhome.com> 

Date: September 19 

Subject: Online Order 

Mr. Breby, We are glad to have served your business recently. We saw the comments you posted about us on uopine.com, and we are grateful to you. It was nice to hear that our flagship location was so convenient to your work site and that you were able to pick up your missing paint there. We stand behind our products and services and look forward to seeing you again soon. After all, the rainy season is almost here, so now is a great time to come in and get the tools you need for those upcoming roof jobs! 

Hattie Jones 

Customer Service Manager 

Bright Now Home

Additional locations: 

Northeast store: 986 14th Street 

Southwest store: 1455 Smith Road 

Southeast flagship store: 152 32nd Avenue

September 18

I used Bright Now Home's new in-store customer pickup for the first time this week. The service was a big time-saver because my order was ready for me when I got to the store. Since I had already paid online, I didn't have to wait in the regular line in the store. 

Unfortunately, I didn't double-check my order before I left the store. When I arrived at the house I was working on, I realized I had received only one of the two gallons of BN-101 paint I had ordered. I called the store immediately, and the manager arranged for me to pick up the missing gallon of paint at the location closest to where I was working. Also, he gave me my money back for both gallons. I will definitely use this service again! 

Jesse Beeby

To: Jesse Beeby <jbeeby@jbeebyinc.com> 

From: Hattie Jones <hattie.jones@brightnowhome.com> 

Date: September 19 

Subject: Online Order 

Mr. Breby, We are glad to have served your business recently. We saw the comments you posted about us on uopine.com, and we are grateful to you. It was nice to hear that our flagship location was so convenient to your work site and that you were able to pick up your missing paint there. We stand behind our products and services and look forward to seeing you again soon. After all, the rainy season is almost here, so now is a great time to come in and get the tools you need for those upcoming roof jobs! 

Hattie Jones 

Customer Service Manager 

Bright Now Home

Additional locations: 

Northeast store: 986 14th Street 

Southwest store: 1455 Smith Road 

Southeast flagship store: 152 32nd Avenue

September 18

I used Bright Now Home's new in-store customer pickup for the first time this week. The service was a big time-saver because my order was ready for me when I got to the store. Since I had already paid online, I didn't have to wait in the regular line in the store. 

Unfortunately, I didn't double-check my order before I left the store. When I arrived at the house I was working on, I realized I had received only one of the two gallons of BN-101 paint I had ordered. I called the store immediately, and the manager arranged for me to pick up the missing gallon of paint at the location closest to where I was working. Also, he gave me my money back for both gallons. I will definitely use this service again! 

Jesse Beeby

To: Jesse Beeby <jbeeby@jbeebyinc.com> 

From: Hattie Jones <hattie.jones@brightnowhome.com> 

Date: September 19 

Subject: Online Order 

Mr. Breby, We are glad to have served your business recently. We saw the comments you posted about us on uopine.com, and we are grateful to you. It was nice to hear that our flagship location was so convenient to your work site and that you were able to pick up your missing paint there. We stand behind our products and services and look forward to seeing you again soon. After all, the rainy season is almost here, so now is a great time to come in and get the tools you need for those upcoming roof jobs! 

Hattie Jones 

Customer Service Manager 

Bright Now Home

Additional locations: 

Northeast store: 986 14th Street 

Southwest store: 1455 Smith Road 

Southeast flagship store: 152 32nd Avenue

September 18

I used Bright Now Home's new in-store customer pickup for the first time this week. The service was a big time-saver because my order was ready for me when I got to the store. Since I had already paid online, I didn't have to wait in the regular line in the store. 

Unfortunately, I didn't double-check my order before I left the store. When I arrived at the house I was working on, I realized I had received only one of the two gallons of BN-101 paint I had ordered. I called the store immediately, and the manager arranged for me to pick up the missing gallon of paint at the location closest to where I was working. Also, he gave me my money back for both gallons. I will definitely use this service again! 

Jesse Beeby

To: Jesse Beeby <jbeeby@jbeebyinc.com> 

From: Hattie Jones <hattie.jones@brightnowhome.com> 

Date: September 19 

Subject: Online Order 

Mr. Breby, We are glad to have served your business recently. We saw the comments you posted about us on uopine.com, and we are grateful to you. It was nice to hear that our flagship location was so convenient to your work site and that you were able to pick up your missing paint there. We stand behind our products and services and look forward to seeing you again soon. After all, the rainy season is almost here, so now is a great time to come in and get the tools you need for those upcoming roof jobs! 

Hattie Jones 

Customer Service Manager 

Bright Now Home

From: Optieris Office of Parking and Transportation 

To: All Optieris staff 

Date: December 20 

Subject: Upcoming enhancements to our shuttle bus system 

In direct response to your helpful feedback, we would like to announce a number of improvements to the shuttle system that connects the Options campus with the Morbrook and Nesse train stations. The following changes will go into effect on January 2: 

(1) A third bus will be added to our fleet to increase service frequency as well as capacity in case one bus is ever down for maintenance. Buses will now run every 15 minutes instead of 30 minutes. 

(2) A second campus stop will be added. Besides the current stop at the main administration building on the east side of the Optieris campus, there will be a second stop to better accommodate all our staff. 

(3) A service will be added in the evening. It will depart the Optieris campus 30 minutes later than the current last service of the day. 

Thanks again for your input. For the sake of our environment, we are proud to facilitate your use of public transportation by making our shuttle bus service more convenient than ever.

From; Sofia Edgren ssofiaedgren@lekmail.com> 

To: Shemin Khanns es.khanns@optterts.com>

Subject: Applicant interview at Optens

Date: January 25

Dear Ms. Khamis, 

Thanks for inviting me to an interview with Mr. Rochon next week on the Optieris campus. I am certainly excited to be a finalist for this position in quality control. I also appreciate your sending me the company shuttle bus schedule. I will take a train arriving at Nesse Station at 7:55 A.M. and then your shuttle has upon arrival, which should get me to your West Campus at a reasonable time. 

Sincerely, 

Sofia Edgren

From: Optieris Office of Parking and Transportation 

To: All Optieris staff 

Date: December 20 

Subject: Upcoming enhancements to our shuttle bus system 

In direct response to your helpful feedback, we would like to announce a number of improvements to the shuttle system that connects the Options campus with the Morbrook and Nesse train stations. The following changes will go into effect on January 2: 

(1) A third bus will be added to our fleet to increase service frequency as well as capacity in case one bus is ever down for maintenance. Buses will now run every 15 minutes instead of 30 minutes. 

(2) A second campus stop will be added. Besides the current stop at the main administration building on the east side of the Optieris campus, there will be a second stop to better accommodate all our staff. 

(3) A service will be added in the evening. It will depart the Optieris campus 30 minutes later than the current last service of the day. 

Thanks again for your input. For the sake of our environment, we are proud to facilitate your use of public transportation by making our shuttle bus service more convenient than ever.

From; Sofia Edgren ssofiaedgren@lekmail.com> 

To: Shemin Khanns es.khanns@optterts.com>

Subject: Applicant interview at Optens

Date: January 25

Dear Ms. Khamis, 

Thanks for inviting me to an interview with Mr. Rochon next week on the Optieris campus. I am certainly excited to be a finalist for this position in quality control. I also appreciate your sending me the company shuttle bus schedule. I will take a train arriving at Nesse Station at 7:55 A.M. and then your shuttle has upon arrival, which should get me to your West Campus at a reasonable time. 

Sincerely, 

Sofia Edgren

From: Optieris Office of Parking and Transportation 

To: All Optieris staff 

Date: December 20 

Subject: Upcoming enhancements to our shuttle bus system 

In direct response to your helpful feedback, we would like to announce a number of improvements to the shuttle system that connects the Options campus with the Morbrook and Nesse train stations. The following changes will go into effect on January 2: 

(1) A third bus will be added to our fleet to increase service frequency as well as capacity in case one bus is ever down for maintenance. Buses will now run every 15 minutes instead of 30 minutes. 

(2) A second campus stop will be added. Besides the current stop at the main administration building on the east side of the Optieris campus, there will be a second stop to better accommodate all our staff. 

(3) A service will be added in the evening. It will depart the Optieris campus 30 minutes later than the current last service of the day. 

Thanks again for your input. For the sake of our environment, we are proud to facilitate your use of public transportation by making our shuttle bus service more convenient than ever.

From; Sofia Edgren ssofiaedgren@lekmail.com> 

To: Shemin Khanns es.khanns@optterts.com>

Subject: Applicant interview at Optens

Date: January 25

Dear Ms. Khamis, 

Thanks for inviting me to an interview with Mr. Rochon next week on the Optieris campus. I am certainly excited to be a finalist for this position in quality control. I also appreciate your sending me the company shuttle bus schedule. I will take a train arriving at Nesse Station at 7:55 A.M. and then your shuttle has upon arrival, which should get me to your West Campus at a reasonable time. 

Sincerely, 

Sofia Edgren

From: Optieris Office of Parking and Transportation 

To: All Optieris staff 

Date: December 20 

Subject: Upcoming enhancements to our shuttle bus system 

In direct response to your helpful feedback, we would like to announce a number of improvements to the shuttle system that connects the Options campus with the Morbrook and Nesse train stations. The following changes will go into effect on January 2: 

(1) A third bus will be added to our fleet to increase service frequency as well as capacity in case one bus is ever down for maintenance. Buses will now run every 15 minutes instead of 30 minutes. 

(2) A second campus stop will be added. Besides the current stop at the main administration building on the east side of the Optieris campus, there will be a second stop to better accommodate all our staff. 

(3) A service will be added in the evening. It will depart the Optieris campus 30 minutes later than the current last service of the day. 

Thanks again for your input. For the sake of our environment, we are proud to facilitate your use of public transportation by making our shuttle bus service more convenient than ever.

From; Sofia Edgren ssofiaedgren@lekmail.com> 

To: Shemin Khanns es.khanns@optterts.com>

Subject: Applicant interview at Optens

Date: January 25

Dear Ms. Khamis, 

Thanks for inviting me to an interview with Mr. Rochon next week on the Optieris campus. I am certainly excited to be a finalist for this position in quality control. I also appreciate your sending me the company shuttle bus schedule. I will take a train arriving at Nesse Station at 7:55 A.M. and then your shuttle has upon arrival, which should get me to your West Campus at a reasonable time. 

Sincerely, 

Sofia Edgren

From: Optieris Office of Parking and Transportation 

To: All Optieris staff 

Date: December 20 

Subject: Upcoming enhancements to our shuttle bus system 

In direct response to your helpful feedback, we would like to announce a number of improvements to the shuttle system that connects the Options campus with the Morbrook and Nesse train stations. The following changes will go into effect on January 2: 

(1) A third bus will be added to our fleet to increase service frequency as well as capacity in case one bus is ever down for maintenance. Buses will now run every 15 minutes instead of 30 minutes. 

(2) A second campus stop will be added. Besides the current stop at the main administration building on the east side of the Optieris campus, there will be a second stop to better accommodate all our staff. 

(3) A service will be added in the evening. It will depart the Optieris campus 30 minutes later than the current last service of the day. 

Thanks again for your input. For the sake of our environment, we are proud to facilitate your use of public transportation by making our shuttle bus service more convenient than ever.

From; Sofia Edgren ssofiaedgren@lekmail.com> 

To: Shemin Khanns es.khanns@optterts.com>

Subject: Applicant interview at Optens

Date: January 25

Dear Ms. Khamis, 

Thanks for inviting me to an interview with Mr. Rochon next week on the Optieris campus. I am certainly excited to be a finalist for this position in quality control. I also appreciate your sending me the company shuttle bus schedule. I will take a train arriving at Nesse Station at 7:55 A.M. and then your shuttle has upon arrival, which should get me to your West Campus at a reasonable time. 

Sincerely, 

Sofia Edgren